Make an Appointment: 603-821-0008 |   [email protected]

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    FAQs

    I’ve never talked to a therapist before. I’m used to handling things on my own, or relying on friends and family for support. How can therapy help me?

    Therapy is a unique opportunity to have a trained professional help you think objectively about yourself and your struggles.  The therapists at Women’s Counseling can help you to develop coping skills, manage your emotions and gain new perspectives about your situation.  We take a non-judgmental approach with each of our clients, and have only your best interests in mind.

    Why shouldn’t I just take medication?

    Medication is a great tool to have in the proverbial “tool box” of items needed to manage stress and mental health issues.  This is true particularly when there is a clear genetic or biological basis for issues with mood and anxiety, as with perinatal mood disorders.  Medication alone cannot solve all issues, however.  Oftentimes it can be most effective if used in conjunction with therapy.

    How does therapy work and how long will it take?

    Because each person has different concerns and goals for therapy, the length of time required will be vary depending on the individual.  Generally, your therapist will meet with you weekly to start, as there is a lot of information that needs to be collected.  Therapists at Women’s Counseling have training in a variety of treatment modalities including CBT, IFS, psychodynamic and DBT, and will tailor their therapeutic approach to your specific needs.  Many of our therapists use a mix of approaches to help their clients achieve their goals.

    Can I bring my baby with me to sessions?

    Yes, it’s entirely up to you if you would like to bring your baby with you. Some moms find that bringing their baby eases their mind and enables them to schedule appointments without needing to think of childcare. Other mothers prefer to schedule their appointment when their partner is home or childcare is arranged in order to have time to focus on just themselves.  Remember that all of our therapists also offer virtual sessions as well.

    My partner and I are having problems. Should we be in individual counseling or come together?

    If you are uncertain about whether it would be more beneficial for you to attend individual or couples therapy, please contact our main office and one of our Clinical Care Coordinators will speak with you about your options. (603)- 821-0008 ext. 101.  Please note that we do not have a therapist on staff who offers couples therapy at this time.

    Do you accept insurance?

    Yes! We accept Blue Cross Blue Shield from any state, Cigna / Evernorth and Tufts Health Plan / Point32 Health (Commercial). As a courtesy, we will check your benefit information prior to your first appointment with us.  Please be aware that sometimes insurance misquotes benefit information.  It is always best to call Member Services on the back of your insurance card, to verify your own insurance information.  If you would like to know more about insurance or our self-pay rates, please click here.

    How do I schedule a first-time appointment?

    Please complete some basic information on our Secure Contact Form.

    How does telehealth work and how do I find my link to join the session?

    Please click here for more information about using telehealth.

    How do I cancel or reschedule an appointment?

    You may always call or email your therapist or medication provider to cancel or reschedule an appointment.

    (email is their first [email protected])

    Or click here for our directory.

    Our office policy is that all cancellations and reschedules must be 24 hours before the scheduled appointment to avoid a fee. Late cancellations and no shows have a $100 fee that is charged to the client. Insurance cannot be charged for this fee.  We will charge the card on file for this fee, as outlined in the Consent form.

    Do you prescribe medications?

    Yes, our nurse practitioners are able to prescribe medications used to treat a variety of mental health conditions.  If you would like to make an appointment for a consultation with one of our medication providers, please include some basic information on our Secure Contact Form.

    If you would like to learn more about our medication management services or policies.

    How do I get a refill of my medication?

    Please see our medication refill policies and procedures.

    How do I update my contact, billing or insurance information?

    You may contact our admin team at: [email protected]

    Or (603)-821-0008 ext. 108

    Or complete this form.

    How do I make a payment or update the card on my account?

    You may contact our admin team at:  [email protected]

    Or (603)-821-0008 ext. 108

    Or complete this form.

    How do I set up a payment plan, get a receipt or a Superbill?

    Please contact our admin team at: [email protected]

    Or (603)-821-0008 ext. 108

    What if I have a concern or complaint about the quality of my care, have a HIPAA privacy concern, or feel that I have been discriminated against?

    Quality of service and integrity are core values at Women’s Counseling of Nashua. Should you ever have any questions or concerns about the quality of your care, your privacy, or the way you have been treated, please contact our Compliance Officer, Dave Meichsner at: [email protected] or his direct confidential line at (603)-242-2659.