Appointment Cancellation Policy

We prioritize our clients by holding space for each person we see. When clients cancel an appointment, our clinicians offer that space to other clients who need an appointment that week. When clients cancel with less than 24-hours or no show, other clients miss out on an opportunity to be seen.

If you would like to cancel an appointment, we ask that you do so with your provider with at least 24-hour notice. Anyone canceling an appointment with less than a 24-hour notice will be charged $100 for the missed appointment. Insurance does not cover no shows and late cancellations, so is the client’s responsibility to pay. We will charge the credit card on file for no shows and cancellations within 24-hours of the scheduled session.

Additionally, if you arrive more than 15 minutes late for your appointment, your provider reserves the right to reschedule that appointment, and charge the “late cancellation” fee.  If you cancel or reschedule appointments multiple times, we may re-evaluate your needs, desires, and motivations for treatment at this time.

Please contact your provider directly should you need to cancel or reschedule your appointment.

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